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Goodwill of Western Missouri and Eastern Kansas eCommerce Product Specialist in Blue Springs, Missouri

  • Summary/Objective

This position is responsible for selecting donated merchandise to sell online. This can also include recognizing authenticity of incoming items, bundling items to meet a minimum threshold, as well as making a decision to return certain items to the retail store. This position also includes basic warehouse management duties including staging, and maintaining an organized warehouse flow.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Selecting items for listers to post online for ShopGoodwill.com and eBay that meet a $35.00 threshold.

  • Assisting with research to verify authenticity

  • Responsible for staging incoming merchandise, and upkeep of warehouse flow

  • Shelving daily listed items in warehouse locations

  • Meeting production numbers as set by divisional management

  • Maintaining an acceptable Accept to Reject ratio for incoming donations

  • Ensuring loss prevention guidelines are followed

  • Assisting the eBooks department as needed

  • Maintaining the safety, cleanliness and organization of the eCommerce area to help facilitate success of eCommerce team

  • Communicating safety or loss prevention issues to ensure quick resolution

  • All other duties assigned by the eCommerce Manager

Work Environment

This job operates in a warehouse setting.

Physical Demand

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a physical role. The employee must have the ability to communicate verbally and apply active listening skills and bend, squat, crawl, climb, reach, and stand as necessary. This role requires the ability to lift, carry, push, and pull medium weight up to 50 pounds. Requires activities involving being around moving machinery, exposure to marked change in temperature and humidity and exposure to dust.

Position Type/Expected Hours of Work/Travel

This is a non-exempt position. Hours vary based on the needs of the business which includes nights, weekends and holidays.

The eCommerce Product Specialist will be a proven leader with the following:

  • Knowledge of unusual, valuable or collectible merchandise

  • Strong knowledge of internet research skills

  • Proficiency in Windows and Office environments

  • High school diploma or equivalent required, retail experience helpful

  • A valid license, current insurance and good driving record

  • Outstanding research and troubleshooting abilities, including on-line research

  • Proven exceptional writing, grammar and spelling skills

  • Familiarity with a warehousing and/or shipping environment

  • Ability to lift up to 50 pounds regularly

  • Ability to deal with dust and/or mold

Values and Competencies

  • We allow our values to guide our actions:

  • Lead: Everyone has value - Help them find it and celebrate it

  • Grow: Learn constantly and strive continually to better ourselves

  • Partner: Be good citizens, maximize the value of donations, and support sustainability

  • Innovate: Always seek new and better ways to accomplish our mission

  • One Agency: Work collaboratively to build a legacy from which future generations will benefit

  • Every leader must demonstrate these competencies:

  • Has a focus on our mission

  • Does the right thing, acting with honor and integrity

  • Develops self and others

  • Owns results

All employees should be instilled with and demonstrate an appreciation of the value entrusted to us by the community through donated goods.

Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.

Visit www.mokangoodwill.org to learn more about our agency.

Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.

ID: 2020-8538

External Company Name: Goodwill of Western MO & Eastern KS

Street: 926 SW 7 Hwy

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