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DH Pace Company, Inc. Dispatcher - DISPA07353 in Saint Louis, Missouri

Overhead Door of St Louis, a DH Pace Company is seeking to hire aDispatcher who will effectively coordinate field employees in order to provide service to the customers satisfaction. If you have strong administrative and customer service skills, please apply!Job Responsibilities:Assist with employee/job scheduling and provide assistance with technical/mechanical troubleshooting/problem solvingContinually ensure technicians schedules are cleared of completed job tickets and that open job tickets are in correct technicians schedules for materials ordered, billing and voided ticketsProvide accurate work orders and picking lists to the warehouse for inventory pullingInform customers of service order progress and approximate completion dateTrack progress of material arrival, update customer and coordinate return workHandle overflow calls from dispatch and incoming linesWorking with service quotesJob Requirements:Proven ability to implement process improvementsMust have excellent communication and organizational skills and a good mechanical and mathematical aptitudeAbility to effectively communicate with the customer and represent the company in a professional manner.Other duties as assignedWhy DH Pace?DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.Our comprehensive benefits package includes:Competitive base payMedical, dental, and vision options401k retirement plan matchPaid time off planAnd more!Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity